sansgroups.com

Privacy Policy

Privacy Policy

Last Updated: 15 October 2026

1. Introduction

Welcome to SANS Groups . We respect your privacy and are committed to protecting the personal information you share with us through our website, https://sansgroups.com/.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, submit an enquiry, or interact with our services.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required under applicable law, we will seek your consent before processing your personal information.

2. Information We Collect

We may collect the following categories of information when you interact with our website.

2.1 Personal Information

When you submit an enquiry or contact us through our website, we may collect:

  • First and last name
  • Phone number or other contact details
  • Email address
  • Event or booking date, where applicable
  • Information about your requirements, preferences, or project
  • Any additional information you voluntarily provide in the message or enquiry form

We collect this information to understand your requirements, respond to your enquiries, and provide relevant information about our services.

2.2 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically by our website infrastructure or service providers, where enabled. This may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the website
  • Date and time of access
  • Referring website or webpage
  • General website usage and diagnostic information

This information may be used to maintain website functionality, identify technical issues, enhance security, and improve the visitor experience.

2.3 Cookies and Similar Technologies

Our website or its service providers may use cookies and similar technologies to support website functionality, understand visitor behaviour, and improve performance.

Cookies are small text files stored on your device by a website. Depending on the technologies enabled on our website, they may be used to remember preferences, measure website traffic, or support other website functions.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar tracking technologies.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To respond to enquiries, questions, and requests.
  • To understand your event, branding, gifting, or other business requirements.
  • To communicate with you regarding our services and potential projects.
  • To prepare proposals, quotations, or other information you request.
  • To manage customer relationships and follow up on enquiries.
  • To operate, maintain, secure, and improve our website.
  • To analyse website performance and understand visitor interactions.
  • To prevent spam, fraud, misuse, and unauthorised access.
  • To comply with applicable legal obligations and protect our legitimate rights.

We will process your personal information only for appropriate purposes and in accordance with applicable law.

4. How We Share Your Information

We respect the confidentiality of your personal information. We do not sell your personal information to third parties.

However, we may share information in the following circumstances:

4.1 Service Providers

We may share relevant information with trusted third-party service providers who help us operate our website, manage enquiries, provide technical support, maintain hosting services, or deliver communications.

These providers may process information only as necessary to perform their services, subject to appropriate contractual or other safeguards where required.

4.2 Business and Project Requirements

Where necessary, we may share relevant information with project partners, suppliers, or other service providers to respond to your requests or deliver services you have specifically engaged us to provide.

We will limit such sharing to information reasonably necessary for the relevant purpose.

4.3 Legal Requirements

We may disclose information where required by law, a valid legal process, or a competent governmental or regulatory authority, or where reasonably necessary to protect our rights, property, safety, or the safety of others.

4.4 Business Transfers

If our business undergoes a merger, restructuring, acquisition, or transfer of assets, relevant information may be transferred as part of that transaction, subject to applicable legal requirements and appropriate safeguards.

5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to enquiries, managing business relationships, maintaining relevant records, and complying with legal obligations.

The retention period may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it or otherwise dispose of it securely, subject to any applicable retention obligations.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include appropriate access controls, security practices, and safeguards provided by our website hosting and technology partners.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to:

  • Request information about the personal data we hold about you.
  • Request correction of inaccurate or incomplete personal information.
  • Request deletion of personal information where legally applicable.
  • Withdraw consent where processing is based on your consent.
  • Raise a concern or submit a privacy-related request regarding the handling of your information.

To exercise any applicable rights, please contact us using the details provided in the “Contact Us” section below.

We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law or for other lawful purposes.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services for your convenience.

These external websites operate independently and may have their own privacy policies and data-handling practices. SANS Groups does not control the privacy practices of third-party websites.

We encourage you to review the relevant privacy policies before sharing personal information with any external website or service.

9. Marketing Communications

We may contact you regarding our services or relevant business offerings where permitted by applicable law.

Where marketing communications require consent, we will obtain the necessary consent before sending them. You may opt out of marketing communications at any time by following the unsubscribe instructions provided, where available, or by contacting us directly.

Even if you opt out of marketing communications, we may still contact you when necessary to respond to an enquiry, fulfil a request, or communicate important service-related information.

10. Children’s Privacy

Our website is intended primarily for individuals seeking information about our business and services. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without the required authorisation or consent, please contact us. We will review the request and take appropriate action in accordance with applicable law.

11. Privacy and Applicable Laws in India

SANS Groups aims to handle personal information in accordance with applicable Indian data protection and privacy laws, including the Information Technology Act, 2000, applicable rules, and the Digital Personal Data Protection Act, 2023, to the extent applicable and in force.

Where applicable, we will respect the rights of individuals, honour valid consent and withdrawal requests, and implement appropriate safeguards for the processing of personal data.

The specific rights and obligations applicable to an individual may depend on the relevant law and the circumstances of the processing.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any revised version will be published on this page, with the updated date displayed at the top.

We encourage you to review this page periodically to remain informed about how we handle personal information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us using the following details:

SANS Groups

Email: sales@sansgroups.com

Phone: +91 9072916944

Address: PRA – 48, Thoppil, Palathingal Lane, North Fort Gate, Thrippunithura, Kochi, Kerala 682301, India

Website: https://sansgroups.com/

We will review privacy-related enquiries and respond in accordance with applicable law.

By using our website, you acknowledge this Privacy Policy and the practices described herein, subject to any consent or other requirements under applicable law.